Every jump starts with a nervous question and ends with a story told a hundred times. RooReach answers the first and makes sure the second sends you more jumpers.
RooReach is an AI CRM that connects to your Rezdy account and helps skydiving operators answer weight, age and safety questions instantly, handle weather holds, sell video packages and turn tandem jumpers into students. It suits operators with 5 or more staff in Australia.
Updated September 2026What changes
Weight limits, age limits, “what if I freeze?”. Hesitation kills the booking.
AI gives clear answers from your own safety and suitability information, then books them in.
The wind picks up, the drop zone goes on hold and a full day of loads needs moving.
Affected jumpers get new slots by message and pick one in a tap.
Guests hesitate on the day, after the camera flyer is already booked out.
Handcam and outside video packages are offered while the excitement is building.
The first jump is unforgettable. Then nothing.
Keen jumpers are invited to a higher jump, a second tandem or your learn to skydive course.
A guest journey
Jess asks if she can jump at her weight and whether she needs to be fit. Clear answers. Booked.
Forms completed from a reminder link. She adds the video package.
A wind hold at 10am. Moved to the 2pm load by message. Straight to the briefing.
Her video arrives with a review link and a bring-a-friend offer.
Jess books a higher jump, plus her brother’s first tandem.
Illustrative example
See it in action
A short look at the guest journey above, from the operator's side of the screen.
Experiences we cover
Skydiving questions
It answers only from the limits and guidance you set, and passes anything medical or unusual straight to your team.
Jumpers on the affected loads get a message with new times, and your team sees every change in one place.
Yes. Group organisers get their own journey, with fundraising reminders and headcount checks before the day.
Case studies
We're working hands-on with a small group of founding operators. Get set up with extra attention, and your results become the case study on this page.
Become a founding operatorWe’ll map your jump-day journey and show where bookings are slipping away. Or email hello@rooreach.com.
