A guest journey
The Okafors’ year at the park.
Ada asks on Facebook about pram access and feeding times. Answered. Tickets booked.
A welcome message with the map and today’s keeper talks.
Thanks, photos and an annual pass offer. She upgrades.
A members’ invite to meet the new baby wombat.
A pass renewal reminder, plus a party enquiry for her son’s birthday.
Illustrative example